Home / Our Company / A Word About Ethics

What is the first thing most people consider when choosing a home inspector? Many would say, professional experience, followed by education and training, along with membership in the Ontario Association of Home Inspectors (OAHI). The reason is obvious. You want someone you can trust to provide a quality inspection. After all, purchasing a home is one of the biggest investments you’ll make in your lifetime.

But what about the inspector’s objectivity? As important as experience and training are, you also want to be able to trust that your inspector has only your best interests in mind. What you don’t want is an inspector who is more concerned about protecting his or her next referral than about performing a totally objective and unbiased inspection. At PROSPX our obligation and responsibility is to the home, which ultimately means to you our client.

The fact is that most Home Inspectors rely on Real Estate Agents’ referrals for the bulk of their business. In our opinion there is nothing wrong with this practice, as long as the Home Inspector remains at arm’s length from the Real Estate Professional.

The practice of minimizing defects and/or providing incentives to Real Estate Professionals represents a conflict of interest and are contrary to the OAHI Code of Conduct.

The bottom line is that the value of hiring a qualified home inspector will be lessened if you cannot trust him or her to be totally objective.

When your Real Estate Professional, an Agent or Broker refers PROSPX, you can rest assured that it is because they know we will provide an unbiased, impartial and objective inspection of the property, and that our only concern is you; a satisfied client.

At PROSPX:

  • We work for you, our client and your home, and we answer to no one else.
  • We remain at arm’s length from Real Estate Professionals in order to avoid any real or perceived conflicts of interest.
  • We don’t accept or offer gifts, commissions or referral fees from other parties.
  • We don’t sell products, renovation or contracting services of any sort nor do we solicit any contracting work or projects.
  • Our inspection and report are completely confidential, and only with your written consent would we share your information with others.
  • We adhere to the OAHI Code of Conduct.
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